Shipping Policy
Last updated: May 5, 2026
This Shipping Policy explains how orders are processed and delivered.
1. Processing Time
Orders are typically processed within 1 to 3 business days after payment confirmation, excluding weekends, holidays, and exceptional peak periods.
2. Delivery Time
Estimated delivery times are provided for convenience only and are not guaranteed. Actual delivery time may vary depending on destination, customs clearance, weather conditions, carrier delays, and other factors beyond our control.
3. Shipping Fees
Shipping charges, if applicable, will be shown at checkout or otherwise communicated before order confirmation.
4. International Orders
For international shipments, customs duties, taxes, import fees, and related charges may apply depending on the destination country. These charges are generally the responsibility of the customer unless otherwise stated.
5. Address Accuracy
Please ensure that your shipping information is accurate and complete. We are not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete shipping details submitted by the customer.
6. Shipment Tracking
Where available, tracking information may be provided after the order has been shipped.
7. Lost, Delayed, or Stolen Packages
We are not responsible for delays caused by shipping carriers or events outside our reasonable control. If a package is marked as delivered but cannot be located, please contact the carrier first and then contact us for further assistance.
8. Split Shipments
In some cases, items from the same order may be shipped separately based on stock availability or logistics arrangements.
