Privacy Policy
Last updated: June 23, 2026
Overview
This Privacy Policy explains how DONGYAO TRADE LLC collects, uses, stores, and protects information when you browse the website, place an order, create an account, contact us, or interact with our services.
Business Information
Business name: DONGYAO TRADE LLC
Representative: NENGCHAO PENG
Address: 8530 SW Pfaffle St, Tigard, OR 97223
Phone: +86 15390423611
Information We Collect
We may collect information such as name, phone number, billing address, shipping address, order details, account information, payment-related details processed by payment providers, customer service messages, device information, IP address, browser type, pages viewed, and website usage data.
How We Use Information
We use information to process and fulfill orders, provide customer support, respond to inquiries, manage accounts, improve website performance, prevent fraud, comply with legal obligations, send order updates, and communicate service-related information.
Payment Information
Payment details are processed through payment service providers. We do not intentionally store full card numbers on our website. Payment providers may process data under their own privacy and security terms.
Cookies and Similar Technologies
The website may use cookies, analytics tools, session technologies, and similar methods to keep carts active, remember preferences, measure site performance, improve user experience, and support security. You can adjust cookie settings through your browser, but some features may not work properly if cookies are disabled.
Sharing Information
We may share necessary information with service providers that help operate the website, process payments, fulfill orders, deliver packages, provide analytics, prevent fraud, host the website, or support customer service. We may also disclose information when required by law or to protect legal rights and safety.
Data Retention
We retain information for as long as needed to provide services, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce agreements.
Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us to request access, correction, or deletion of certain personal information where applicable. We may need to retain some information for legal, security, fraud-prevention, or transaction record purposes.
Children's Privacy
This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Policy Updates
We may update this Privacy Policy from time to time. Updates are effective when posted on this page.
Contact
Privacy questions may be directed to DONGYAO TRADE LLC by phone at +86 15390423611 or by mail at 8530 SW Pfaffle St, Tigard, OR 97223.
